Users can also opt for a free security freeze, which prevents any release of data by consumer reporting agencies without permission. The casino will provide breached customers with a free year of fraud alerts on their credit card. The 24-hour casino grossed $545.6 million between October 2022 and September 2023, the highest total in the state, according to the Civic Federation. Rivers Casino Des Plaines, which opened in 2011, boasts more than 65 table games and upward of 1,000 slot machines. The breach also did not affect customers of BetRivers, an online sports gambling platform associated with the casino. Other Rivers casinos outside of Des Plaines were not targeted. The casino is asking customers to call 86 if they think they were impacted. Representatives from the firm and the casino declined to comment further. It’s also working with Culloton + Bauer Luce, a Chicago-based crisis communications firm. The casino has enlisted a cybersecurity firm to look into the breach. “Upon learning of the incident, Rivers promptly took steps to contain the threat and secure our systems, avoiding any interruption to our operations,” the casino wrote in a Thursday news release. It also did not specify plans to contact affected customers directly. The casino did not specify how many customers’ data was targeted, or how many Social Security numbers were lost.
